Case 1
Rationale
Strengthen relationship with a key patient group through a programme to help them in their daily management of their disease
Method
- Online baseline and profiling survey
- Diary completed over a 3-month period
- Online survey to evaluate effectiveness of a web based patient support programme
Result
Deeper understanding of patient group and reactions to the prototype thus ability to optimise patient support programme
Case 2
Rationale
Define the optimal marketing campaign for a new CNS drug by identifying key influencers and communication channels
Method
- Tele-depth qualitative work with GPs, Psychiatrists, Practice Managers, Nurses and Commissioners
- Online quantitative work with GPs, Psychiatrists, Community Nurses, Mental Health Nurses, Commissioners, Pharmacists
Result
Client able to identify and prioritise the HCP groups that would be the most effective in maximising early revenues for the new product
Case 3
Rationale
Optimise opportunities for a new drug to treat an underestimated infectious disease
Method
- Online quantitative survey with GPs and specialists
- Telephone qualitative work with Directors of Public Health, Commissioners and Head of Medicine Management to compare and contrast findings from the clinicians
Result
Availability of information about optimum targets for and content of a public awareness campaign
Case 4
Rationale
To support the pan-European launch of a new drug for an under-recognised and poorly understood yet relatively common condition
Method
- Qualitative telephone interviews with national Key Opinion Leaders
- Quantitative online research with GPs and specialists
- Quantitative online research with patients
- Validation and reactions to the quantitative research from national Key Opinion Leaders
Result
Design of effective communication campaigns for different target groups
Case 5
Rationale
Support the sales of a product for a respiratory condition by facilitating the design of effective patient information materials
Method
Online quantitative segmentation exercise with a large nationally representative sample of sufferers
Result
Design of materials appropriate for and relevant to different sub-groups of the total patient population